Olivia Hardware Hank
Don and Karen Theisen (above) recently opened their second Hardware Hank Store in Olivia, MN., just five years after purchasing their first store in Renville, MN.
Karen Theisen describes what it's like to work with United Hardware:
"Everyone - from the truck drivers to the people in customer service - takes ownership in what they do. It's really like a family."
Thermopolis Hardware and Mercantile
Dennis and Karen Sinclair (above) created a destination store when they rebuilt Thermopolis Hardware & Mercantile after a fire destroyed their previous business. Sinclair worked with United store design and personnel to develop a custom look for the store.
Dennis Sinclair talks about the rebuilding process:
"United has a super store planning department. They took an empty store, and within a day and a half had completely set all of the fixtures. United has provided us with the tools that any of the major co-ops or wholesalers could have given us. But most of all we appreciate the freedom we have in being able to go our own way."
Hyytinen Hardware Hank
During the past year, Hyytinen Hardware Hank in Aitkin, MN, went through a major store expansion that added 4,000 square feet to the 6,000-square-foot original building.
As a part of the expansion, owner Joel Hyytinen (below, behind paint counter) expanded his dominant paint department that caters to both DIYers as well as professional paint contractors.
Joel discusses the expansion process:
"What I've seen so far has been phenomenal. United Hardware has been so great to work with."
Solon Springs Hardware
After the fire, owners Ken and Meg Thoreson (above) started with clean slate in designing their new store, adding many items beyond their basic core hardlines assortment.
The new Solon Springs Mercantile is 18,000 square feet with a greenhouse that contains outdoor living products such as grills and outdoor furniture.
Meg and Ken talk about United Hardware's role in restoring their business:
"United was involved in the whole process," Meg says. "They have so many services for dealers that we took advantage of. They've been really fabulous to work with."
"What we really like about United Hardware is they allow you to tailor your business to the market you're in and customize it to your needs," Ken says. "It's not a cookie-cutter approach. They helped us rebuild our business based on what we wanted it to be, and we couldn't be happier."